Automate Blinds Not Connecting?Here's How to Fix Signal & Hub Pairing Issues

Automate Push Pro hub

So you’ve got Automate blinds — maybe even two hubs — but some blinds won’t connect, others drop out, or just don’t respond the way you expect?

If your Automate blinds aren’t connecting to the hub, don’t worry — it’s not a fault with the product. These kinds of issues usually come down to signal strength, hub positioning, or Wi-Fi setup — and they’re all fixable with the right setup.

Here’s a step-by-step guide to help you fix pairing problems, extend your signal, and get everything working smoothly.

1. Wi-Fi Problems Can Stop Automate Blinds Connecting to Hub

Your Automate hub connects to your Wi-Fi — and a weak signal can cause pairing issues, command delays, or dropouts. While you can’t directly check the signal strength via your hub, there’s a simple workaround.

📍 Here’s how to check it:

• Go to where your hub is placed and test the Wi-Fi strength using your phone.

• If the signal is poor (only 1 or 2 bars), try relocating the hub slightly.

• If that fails, it’s worth adding a Wi-Fi extender or mesh booster, which you can buy from your internet provider.

  
  

✅ A stable Wi-Fi connection is essential for pairing, cloud-based control, remote access, and Google/Alexa voice commands.

2. Every Home is Different — And So Is Signal Range

Your walls, layout, and even building materials affect how far the signal can travel.

While the Pulse Pro hub has a quoted range of around 30 metres, and the Pulse 2 hub slightly less, these numbers assume ideal conditions.

📌 Factors that affect range:

• Brick, concrete, or steel in walls

• Internal staircases, split levels, or multiple storeys

• Signal obstruction from appliances or metal cabinets

  
  

That’s why some homes need just one hub — while others work best with two.

3. Can You Use Two Hubs in the Same House?

Yes — you can absolutely run two hubs in the same Automate app, and you can link both to Google Home, Alexa, or Siri.That includes any combination:

✅ Two Pulse Pro hubs✅ Two Pulse 2 hubs✅ One of each (Pulse Pro + Pulse 2)

But remember:

• The hubs don’t sync or talk to each other

• If you create a routine in Google Home that includes blinds from both hubs, you might experience delays or signal overlap (because both hubs use the same RF frequency)

• It’s best to group automations and scenes by hub, where possible

  
  

4. Check the Motor’s Antenna Position

If a particular blind is having trouble pairing — especially the one furthest from the hub — check the antenna.

Every motor has a small antenna wire, usually curled behind the motor and under a plastic cover. It doesn’t need to be a major change, but in some setups, repositioning it can help.

📍 Try this first:

• Rotate the plastic motor cover slightly so the end of the antenna can poke out a little

• If needed, gently remove the plastic cover

• Let the antenna hang slightly or extend gently away from the motor(just make sure it won’t get tangled in the blind during operation)

  
  

This can help the signal reach the hub more easily — especially when the blind is in a hard-to-reach spot.

5. How Do I Set Up Two Hubs?

If your home layout or signal range requires two hubs, here’s how to approach it:

🔧 Step-by-step:

• Start with the level or area that has the most distance between blinds or more obstacles

• If you have both hubs, use the Pulse Pro in this zone

• Place the hub centrally, up high, and away from thick walls, cupboards, or appliances

• Pair the furthest blind first, then work your way back toward the hub

📌 You’ll be pairing blinds in one zone to one hub, and the other zone to the other hub.

Once that zone is done, repeat the steps for the second hub and the remaining blinds.

✅ Make sure you’re pairing each motor to the correct hub in the Automate app.

6. Already Own a Pulse 2? You Can Still Use It

If you already own a Pulse 2 hub, there’s no need to replace it. You can still:

• Add a second hub of any type (Pulse Pro or another Pulse 2)

• Use both hubs together in your Automate app

• Link both hubs to your voice assistant

• Run zones or levels independently without conflict

  
  

So yes — you can use a Pulse 2 and Pulse Pro hub together. You’ll just want to portion your setup so each hub controls the blinds in its own zone for the best performance.

Final Checklist Before You Give Up

✅ Check Wi-Fi signal where the hub is placed

✅ Move the hub to a more central or elevated spot

✅ Start pairing from the furthest motor back

✅ Gently adjust motor antenna position

✅ Try poking the antenna out by rotating the cover

✅ Use two hubs if needed, and assign blinds to one hub each

✅ Confirm you’re pairing each blind to the correct hub in the app

❓ FAQ: Fixing Automate Blinds That Won’t Connect

1. Why won’t my Automate blinds connect to the hub?

Connection issues are usually caused by weak Wi-Fi, poor antenna placement, or the hub being too far from the motor. It’s rarely a fault with the product. Try adjusting the hub’s position or extending your Wi-Fi range.

2. Can I use two Automate hubs in the same house?

Yes — you can use any combination of Pulse Pro and Pulse 2 hubs. Set one up on each level or zone, and pair blinds closest to that hub. They won’t sync together, but both can be controlled from the same Automate app.

3. Does the Automate hub need a strong Wi-Fi signal to pair blinds?

Yes. While motors communicate via RF, the hub uses Wi-Fi for pairing, app control, and voice assistants. Poor Wi-Fi can prevent pairing, so check signal strength where your hub is installed.

Still Stuck?

If you’ve tried the tips above and your Automate blinds still won’t pair, get in touch.

We can help troubleshoot your setup or recommend a better configuration.

📞 Call us on 0412 995 872

📩 Or info@motorisemyblinds.com.au